Need help identifying a toilet part? I just had my WaterRidge installed from costco 8-29-15). With quick refill rates it replaces ballcocks and other toilet fill valves; Trusted and proven this toilet fill valve is built durable from corrosion-resistant materials for a long lifespan. This issue is common during new toilet installation because turning the water supply on and off can loosen sediment within the water lines. Turn on the water and flush the toilet to test the flapper. Detach the nut that connects the water supply line to the valve and the second nut that connects the valve to the tank. Part of the series: Plumbing Tips. on Introduction. Repair Parts For The Popular Water Ridge Toilet Found At Many Costco Locations. How Does a Toilet Work? Thanks for the phone number. If the handle remains loose, the lift chain that connects to the lift arm may need to be adjusted. on Introduction. The fill valve will generally have two ways to adjust it: a coarse adjustment that makes big changes and a fine adjustment to make small changes. The Costco Water Ridge Dual Flush Toilet. Toilets with ball floats and arms usually have adjustment screws or dials to raise or lower the arm. Alternately, the flapper may out of place or failing to create a seal in the opening of the. 6 years ago Make sure everything is attached tightly, but do not overtighten. Take up excess slack in the chain by reconnecting it to a different hole in the handle lever or hooking it onto different links. I have lived with this for over a year. To turn the water off, turn the knob clockwise until you … Flush Valve-A2432. Thank you very much for this. Call us at our toll-free service line at +1 866 789 2273 (CARE) or by email at support@globeunion.com. If not, repeat. The Toilet Handle is Stuck or Loose If an auger does not work, try a chemical drain opener according to instructions. With your right hand hold onto the gray shaft keeping the float cup all the way up. WHY do they continue to sell such inferior products.This has drastically changed my opinion of them . So far so good ! If the flapper is leaking, replace the flapper or valve as described in Step 3. It worked perfectly. Green and water saving Our selection of faucets and toilets use less water consumption while providing world class performance. Pry back the bolt caps and use an adjustable wrench to remove the bolts. I have had 5 massive radical back surgeries and was relying on Costco's name when I purchased it. I wanted to relate my observations to the design and chemical engineers from WaterRidge but was told that their âdesign team is based out of our international HQ in Taiwanâ, and I guess that wanted to leave it at that. Fill Valve-A2419. Inspect the area where you’ll be working to identify the toilet problem. If the adjustment doesn’t help, replace the fill valve. ", Step 3: Snap a picture of an item you like and we'll show you similar products. No Water in Toilet Tank Purchased 5 dual flush WaterRidge toilets from Costco 7 years ago. The fill valve and attached float should lift out of the tank. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Step 1: The Fluidmaster website states that adjusting the fill valve so that the CL mark “is 1 inch above the top of the flush valves ‘overflow pipe’ will properly set the valves anti-siphon design and, in times of emergencies, will not let the tank water siphon or get sucked back into the main water supply.” I’m all for clean water. These toilets are constructed using an integrated float assembly that lowers and raises with the water level to control the water flow. Looked this issue up and just performed the fix as you showed. Korky 818BP. MY PROBLEM IS WITH THE SEAL AT THE MOVING PLUNGER AT THE BOTTOM. The cleaning tube works well to keep water scum from accumulating in the toilet tank and on toilet flappers. Low Water in Toilet Bowl Then turn the water back on and see if the new handle flushes properly. It may be caused during transportation. Flush the toilet and wait for the tank to fill. The water valve that controls the flow of water to the toilet tank will be located on the wall behind the toilet. ", Step 8: 3-inch flush valve. ", Step 9: Wish me luck or I will have to clear that path out in the back yard. If water is leaking from the base of the toilet, it may be from the wax ring that seals the. Put the replacement fill valve in place and attach to the tank, then attach the water supply line. The Maximum and minimum levels are shown on the graduation up or down. Use of this site is subject to certain Terms Of Use. Place the plunger over the hole in the toilet bowl, maintain a seal and plunge up and down rapidly, keeping the plunger under the water level. If the water level in the toilet tank is too low, the float arm may be working improperly and need adjustment as described in Step 4. If they’re clogged, pour hot vinegar into the overflow tube. 2 years ago. Flush Valve-A21021. Reconnect the supply line to seal the flow of water. I am convinced that a chemical reaction is taking place as rubber compounds such as SBR, NITRILE & NEOPRENE for instance are NOT COMPATIBLE with HYPOCLOROUS ACIDE. They solved the problem. To adjust, bend the float arm downward until the float reaches the level that shuts off the water. When learning how to adjust the water level in the toilet bowl, check whether the toilet has a mark on the inside of the tank that indicates the proper water level. This means the tank doesn't re-fill, as the water just continuously pours directly into the toilet bowl. Toilet Fills With Water When Flushed, but Does Not Stop Filling. This appliance allows you to fill the tank with water to required level. Feed the end of the cable into the toilet as far as it will go. Before You Begin Toilet Repairs Leaking gasket at bottom of plunger. How to fix the button in the flush valve standing out? The Toilet is Overflowing or Clogged Blistered. We Have A Handy Guide To Help You Find Parts By Model Number Or Use Our Picture Guide. As the water level decreases in the tank, the float drops, opening the fill valve. It may require some trial and error to find the correct level. Use caution, as chemical drain cleaners can have corrosive properties. If the flush seems too strong then dial the water level back. Unscrew the water connection nut underneath the tank using adjustable pliers and then unscrew the nut holding the fill valve and lift the valve out of the tank. For more complicated toilet issues, be sure to call a plumbing expert. I really like the features of this toilet fill valve. How To Check or Adjust the Fill Valve How to Check the Fill Valve (aka Tank Valve) I nside the tank is a water valve that controls the water inlet for the refill cycle. Soft close toilet seat. Turn the handle clockwise and push until you either snag or loosen the obstruction and remove. There are multiple places where a toilet may leak, usually if one of the seals or other components is damaged or needs replacement. on Introduction. You may need to replace a flapper or the entire flush valve. Use Red float for full flush adjustment and the Gray for partial flush adjustment. I would have strongly suggested them to re-asses whatever rubber compound material they use with CLOROX. I fixed by sticking a sewing needle into the edge and then squeezed the water out through the puncture. Flush Valve-A2101050. If the valve shuts off and the water The ring-shaped float device that fits around the fill valve in the left-hand side of the toilet. If you determine that you have a problem with your toilet fill valve, you should try adjusting the water level before you try anything else. In the meantime the two swollen seals that I had cleaned up and put aside had come back to their original dimensions. The float is the ring-shaped device that fits around the fill valve in the left-hand side of the toilet. I CHECKWD THIS BY GETTING A WATER TEST KIT FROM THE LOCAL HARDWARE STORE AND IT SHOWED THAT WATER WAS STILL LEAKING THROUGH THE SEAL. Reply Me too. I REMOVED THE RUBBER WASHER AND TURNED IT AROUND, USED SOME FINE STEEL WOOL TO CLEAN THE BASE BUT AFTER A WHILE IT STILL PASSES WATER. Many common toilet problems you can easily fix with such must-have plumbing tools as adjustable wrenches. Continue this process until toilet does not evacuate the paper and adjust dial … Flush Valve-A2411. Flush Valve-A2436. I called them up and sure enough they will indeed replace the valve for free. Thanks!!! Type. ", Step 6: Amazon's Choice for water ridge toilet dual flush valve Fluidmaster 400ARHR 09042001931 Fit for HET 1.28 gal, 400AH PerforMAX Universal High Performance Toilet Fill Valve 4.6 out of 5 stars 5,876 Let it sit at least an hour (overnight if possible) and then use a piece of wire to clean out the inlet holes. 5 years ago In addition, if the toilet tank is not flushing all the way, it may be because the bowl’s inlet holes are clogged, preventing enough water from entering the bowl from the tank. Adjusting the water level in a dual flush toilet is pretty simple. Toilets operate on a relatively simple design, but as plumbing fixtures that see frequent use, their components can malfunction or wear out over time. Korky 818BP QuietFILL Universal Toilet Fill... Quietest toilet fill valve. Many problems with clogged or overflowing toilets can be fixed with a plunger, plumber’s auger or chemical drain opener. It's worked for sever years now. Phone number and product number should be in tank. Happy flushing! Start off by getting a baseline of your toilet’s flushing mechanism. Toilet parts operate through a series of simple steps working in unison. The water level rises until the rising float reaches the point that closes the fill valve. Put the replacement fill valve in place and attach to the tank, then attach the water supply line. A constantly running toilet may be due to the tank water level being too high, which causes water to flow over the top of the overflow tube and into the tank. Water Ridge Toilet Part Guide First Select The Type Of Costco / Water Ridge Toilet You Have, A One Piece Toilet Where The Tank And Bowl Are Made In One Piece Or A Two Piece Toilet Where The Tank Is Attached To The Bowl With Bolts. The Water Ridge Dual flush toilet comes with the following features: Two-piece construction. Unpack the new seat and feed its bolts through the holes in the hinges and into the matching holes on the toilet bowl. ", Step 5: I have been searching for parts. Both exhibited swelling about twice the thickness of the rubber seal and over 1/4 of the circumference. © 2000-2020 Home Depot Product Authority, LLC. Tech ServicesGlobe Union North AmericaTEL: 888-648-6466, Reply If you bought a Water Ridge dual flush toilet from Costco, you might find that sometimes after flushing (typically with the #2 flush button; the 6L flush) the flush valve gets stuck. Water Ridge C22133C Dual Flush One Piece Toilet Parts Sort by Featured Best selling Alphabetically, A-Z Alphabetically, Z-A Price, low to high Price, high to low Date, old to new Date, new to old Water Ridge A700265-GBG1 Dual Flush Valve Free Shipping Took me a minute to remove the assembly. The toilet tank fill tube may be damaged or incorrectly positioned, preventing the water level from reaching its proper level. If the toilet seat is wobbly, the bolts may just be loose and in need of tightening, which is a quick fix. If necessary, sponge the inside of the tank until dry. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. My posting could have been more technical and if it is still confusing, i suggest NOT to USE CLOROX IN YOUR TOILET BOWL. Disconnect the supply line from the tank. Once water level has been set, set both adjustment dials to maximum setting. This is a massive waste of water and can become quite frustrating.Â, How to Make Charcuterie Boards Using Clear Acrylic Templates. Question Thanks so much for the very valuable help! This means the tank doesn't re-fill, as the water just continuously pours directly into the toilet bowl. Flush Valve-A2331 CONTACTS SITEMAP. The simple procedure is as follows: Turn off the shutoff valve, empty the tank and sponge out remaining water into the bowl. I adjusted the height of the plungers which appeared to solve the problem for a short while. A stuck or loose toilet handle may prevent a toilet from flushing, require multiple attempts to flush properly or require holding the handle down to flush fully. The only difference between those two toilets et the 3 other we have in the house is that few months ago we started to use CLOROX tablets to remove lime deposit in the bowl. Before you begin troubleshooting common toilet problems, take the following steps. the line when the fill valve shuts off. Can you tell me what the model number is of your toilet. Detach the nut that connects the water supply line to the valve and the second nut that connects the valve to the tank. Oh, by the way next time you design a molded seal, do not put the cavity number of the mold close to where the valve seats. Mike V, Reply Use a mirror to inspect the inlet holes, just under the lip of the toilet bowl. Simply, push the button down. If there’s no water in the toilet tank, make sure the water supply valve is fully turned to the open position and check the water supply line for leaks. It is pretty simple to adjust the water level in a dual flush toilet. First, use an adjustable wrench to adjust the nut inside the toilet. Be prepared for multiple plunge cycles or dozens of plunges per cycle. All Rights Reserved. We have the exact same flushing canister but I cant find the model number for my toliet. If it doesn’t, adjust the valve and test it again. … Hello, Would you be able to tell me the model number for your toliet ? 1 year ago. Tip Thanks. ", Step 4: To adjust the water levels, you simply adjust the dials to the desired water levels. NOW, I'LL GET IN TOUCH WITH THE FACTORY AND SEE ABOUT GETTING A REPLACEMENT PART. Press the half flush button, and then the full flush when the tank completely refills. Steps for removing the top cap and flushing out debris from the fill valve: Turn off water supply and flush the tank. Local store prices may vary from those displayed. The fill valve and attached float should lift out of the tank. Adjust the valve so that when the tank is filled, the water level is just below the top of the overflow tube. If you bought a Water Ridge dual flush toilet from Costco, you might find that sometimes after flushing (typically with the #2 flush button; the 6L flush) the flush valve gets stuck. When the toilet is flushed, the water is released from the tank and the float sitting on top of the water, drops down, engaging the fill valve to release water into the tank. Then flush to see if the holes are clear of debris. If the toilet is leaking where the tank meets the bowl, the bolts and gasket between the tank and bowl may need to be replaced. The lift chain should hang straight from the handle lever with about 1/2 inch of slack. My problem was the same as PEH63. CLOROX is BLEACH and bleach is SODIUM HYPOCHLORITE. The "click" locking mechanism ensures you don't over turn the locking nut when you screw this fill valve into the toilet tank. No parts needed. 4 years ago. This is a relatively simple procedure, though the actual procedure will vary depending on the kind of fill valve you have.First open up your toilet. Share it with us! Elongated bowl. The Toilet Seat is Cracked or Wobbly A faulty toilet flapper or flush valve can also lead to a “phantom flush,” when a toilet seems to flush without having a handle pressed. R&T PLUMBING TECHNOLOGY CO.,LTD. Position the fill tube so water is flowing into the overflow tube (the open pipe near the center of the tank). Turn on the water and test. THE RUBBER SEAL AND THE TOILET BASE PASSES WATER AFTER A FEW MINUTES OF TIME. 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Inside the toilet tank will be located on the graduation up or down use CLOROX your... Help you find Parts by model number for my toliet 1/4 of the tank then. Water flow plunges per cycle adjusting the water supply line shuts off the shutoff valve empty! But does not Stop Filling not work, try a chemical drain cleaners have! 866 789 2273 ( CARE ) or by email at support @ globeunion.com for partial flush adjustment and the problem. Massive waste of water or the entire flush valve standing out one of the toilet tank 5. Water just continuously pours directly into the toilet bowl leaking from the base of the toilet test it.! The lift chain that connects the valve for free to turn the water that! Be working to identify the toilet bowl inch of slack to seal the flow of water and can become frustrating.Â. Out debris from the base of the tank and on toilet flappers different.!, usually if one of the toilet as far as it will go is flowing into the toilet seat wobbly... 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Or needs replacement to see if the toilet tank fill tube so water is flowing into matching! A sewing needle into the toilet, it may require some trial and error to find model! 7 years ago email at support @ globeunion.com is just below the top cap flushing. Is a quick fix unpack the new handle flushes properly once water level has set...